For Parents
For Parents
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At CMC, educating the parents of our patients is a priority. This section is dedicated to providing parents with answers to some common questions.

Immunizations | Online Resources | FAQs | FAQS About Referrals

FAQs About Referrals
  1. Do I need a referral?
  2. When will I receive my referral?
  3. Who will I see or where do I go?
  4. Will you pick a specialist or facility on my plan?
  5. Will you make my appointment?
  6. How do I contact the referral department?
  7. What should I do if my referral expires?

  1. Do I need a referral?
    When your doctor recommends a referral for a specialist, diagnostic test or therapy, he may not know if you require a referral or authorization. The referral department will contact your insurance company and issue what is required. If nothing is required, a letter will be sent to you with the information you will need to schedule your appointment.
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  2. When will I receive my referral?
    Referrals are mailed within 5 to 7 business days. Please be aware that the insurance company may require further information, possibly lengthening the referral processing time. If you have important information and need special consideration, contact the referral department (see below).
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  3. Who will I see or where do I go?
    All the information will be included with your referral.If you have a specific provider you would like to be referred to contact the referral department (see below).
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  4. Will you pick a specialist or facility on my plan?
    The referral department follows the guidelines set by your insurance company. All efforts will be made to coordinate services with a particular physician or facility on your plan.
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  5. Will you make my appointment?
    We encourage our parents to schedule their own appointments.
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  6. How do I contact the referral department?
    The referral department can be reached by pushing option #4 on the main voice mail prompt. We request you call the office where the original referral request was generated by your physician.
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  7. What should I do if my referral expires?
    You may contact the referral department and request another referral.You do not have to see your doctor again.
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Our goal is to make your experience with the referral process as pleasant as possible. We will make every effort to accommodate your needs

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4651 Sheridan Street, Suite 270, Hollywood FL 33021
ph. (954) 989-6000 * info@childrensmedicalctr.com
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